Safety & Verification: How We Run Authentic Events

Great matches start with trust. Our events are built on clear standards, identity checks, and active moderation—online and in person. Here’s exactly how we keep things real, respectful, and secure.

1) Real People Only: Verification Steps

Account & ID Checks

  • Profile completeness: photo, age range, city, and short bio required.
  • ID verification (events): government ID checked against name/age; online events use a secure pre-check (no ID images stored beyond verification needs).
  • Selfie match: quick, host-led face match at check-in (in-person) or camera-on roll call (online).

Photo Standards

  • Clear, recent, solo photos; no filters that alter identity.
  • No group shots as the main profile; no sunglasses-only pictures.

Eligibility & Balance

  • Events are age-banded and balanced by gender/interest to maximize mutual matches and minimize no-shows.

2) Before the Event: Screening & Briefing

  • Waitlist & screening call (select events): brief chat to align expectations and answer questions.
  • Code of Conduct: agreed during registration—no harassment, discrimination, or solicitation.
  • Pre-event briefing: how rounds work, how to mark picks, and how matching/next steps occur.

3) Live Moderation: Hosts Keep Rooms Safe

In-Person

  • Visible hosts run the schedule, greet guests, and handle concerns discreetly.
  • Venue layout favors visibility and easy rotation (no dark corners).
  • Quiet escalation: private check-ins and, if needed, removal for violations.

Online

  • Camera-on policy during rounds; real backgrounds or tasteful virtual ones.
  • Breakout room control: hosts move participants and can join any room to assist.
  • Mute/kick tools for harassment; rapid replacement if tech issues arise.

4) Respect & Inclusion: Our Code of Conduct (Essentials)

  • Be courteous: no pressure for personal details or contact on the spot.
  • No hate or harassment: zero tolerance for slurs, threats, or persistent unwanted attention.
  • Consent first: no photos/recordings without permission.
  • Confidentiality: don’t share other participants’ stories or details outside the event.

One warning or immediate removal depending on severity. Serious incidents lead to a platform ban.

5) Private Matching & Follow-Up (No On-the-Spot Numbers)

  • You mark Yes/Maybe/Pass on a scorecard (paper/app).
  • We only release contact access for mutual selections.
  • Messages start via our platform or controlled email intro—no public sharing of data.

6) Data Privacy & Security

  • Minimal data: we collect only what’s needed for screening, safety, and matching.
  • No resale: your data is never sold to third parties.
  • Retention policy: IDs used for in-person checks are viewed, not stored; digital verification tokens expire on a schedule.
  • Payment security: processed via PCI-compliant providers; we do not store card numbers.

7) No-Show, Refunds & Replacements (Fairness = Safety)

  • Confirmation & reminders reduce no-shows; deposits may apply to hold balanced ratios.
  • If gender/interest ratios shift due to last-minute cancellations, we offer make-good credits or rescheduling options.
  • Documented misconduct = no refund + ban.

8) Venue & Tech Safety

In-Person

  • Vetted venues with staff presence, good lighting, and clear exits.
  • Hosts carry a safety checklist (first-aid, emergency contacts, venue manager on call).

Online

  • Platform choice favors security + stability (waiting rooms, authenticated entry).
  • Backup plan for disconnects: re-join link + host re-seating; final picks form stays open post-event.

9) How We Handle Reports

  1. Immediate triage (host or safety inbox).
  2. Fact-finding (speak with reporter, witness, and subject).
  3. Outcome (warning, removal, ban; notify reporter).
  4. Record & learn (pattern tracking; adjust screenings or prompts).

10) Your Safety Checklist (Attendee Prep)

  • Arrive/log in 10–15 minutes early for check-in.
  • Use your real first name and up-to-date photo.
  • Keep conversations respectful and balanced.
  • Share contact info only after a mutual match.
  • For first dates: public place, tell a friend, set a time boundary.

FAQs

Do I have to turn my camera on (online)?

Yes—for identity confirmation and a fair experience.

Can I bring a friend to in-person events?

Yes, if registered. Each attendee is checked in individually.

What if I feel uncomfortable during a round?

Wave to a host or use the chat (online). We’ll step in, reseat, or remove if needed—no questions asked.

Will you tell someone if I reported them?

We protect reporter identity where possible; we address behavior, not people’s private details.

12) Our Promise

We design for authenticity, dignity, and clear boundaries. If something feels off, we fix it—quickly and transparently. That’s how real connections happen: in a space where everyone can show up as themselves, safely.